Hello! I was wondering, do you send out samples of your resins?? I would like to see them and compare them in person. Thank you very much!
AdministratorDear customer, we can send the resin sample, but you will have to pay for the shipping cost. ^^ Please send a resin request email with your address and Paypal address to email@example.com, if you would like to order this service. ^^
Erlif ( 2017-01-25 15:19:00 )
I need 1 pair of glass eyes.
Can you ship it via common airmail without track number?
Just the eyes.
How much will cost the shipping?
Thanks in advance.
AdministratorDear customer, I am very sorry, but we only send order's via EMS. ^^;
Anonymous user ( 2017-01-16 07:02:51 )
what is the difference between girl and boy face up for pyrus? Does pyrus come with hair on head?
AdministratorDear customer, the girl face-up for Pyrus can be seen on Snowdrop's page. Snowdrop and Pyrus actually share the same head. Pyrus do not include wig with him when you are ordering nude doll.
myrretah ( 2017-01-12 12:11:55 )
Hello there :)
I know the time is quickly approaching for my order to be complete and I just wanted to thank you so much for putting so much time and effort into it. I know I placed a big one this time. Please make sure that you let me know when you ship so that I can warn my postman. I like to make arrangements to pick them up instead of have them left, especially with this one being so precious. This is my order number 2016080681303. Just let me know about when it will ship and then the tracking so I can schedule a pick-up for them. I'm so excited to have more of your work coming to me. Now I will have two full dolls from you!
AdministratorDear customer, I apologize for the long waiting. Your order will be shipped after the Chinese New Year, because the EMS will stop shipping parcels after Jan 15th, 2017. But we are still waiting for the outfit of Taoist to be completed. We will send you the tracking number once your order is ready to be shipped.
beatapolanska ( 2017-01-10 20:24:24 )
I have a question regarding payment of installments for the purchase of a doll, in which the amount of installments and at what time you have to pay them off.
I will be grateful for information on the repayment dolls in smaller installments.
AdministratorDear customer, layaway payment needs to be paid off within 3 months.